“When you face a crisis, you know who your true friends are” said Magic Johnson a few years ago. Well, he’s totally right but I would like to add that when you face a crisis, you find out who you really are . If you are a communicator, you live and breathe for these difficult moments where you have to show all the skills and the experience you have acquired all the previous years.
A crisis makes a communications professional necessary if he/she knows what to do. If not, this person opens the door to hell.
This blog intends to present good and bad practices of crisis management focusing on the communications side, academic papers, books, testimonials and relevant articles from other sources.
I hope you enjoy it.
Please feel free to send me your comments.